PLAYER SUPPORT

Contact TXPoker

We’re here 24/7 for account help, deposits & withdrawals, technical issues, and general questions. Live Chat is the fastest way to reach the team.

Live Support

Connect directly with a TXPoker support specialist. Most chats are answered in under a few minutes.

24/7 Live Chat
Account & Payments
Technical Support
Open Live Chat
Include your TXPoker username and any relevant details so we can help you faster.
Live Support: Online

What we can help with

  • Account: login issues, verification, security
  • Payments: deposits, cash outs, payment methods
  • Games: rules, tournaments, promos & bonuses
  • Technical: app install, crashes, bugs

Response expectations

  • Live Chat: usually within a few minutes
  • Email: typically within 24 hours
QUICK ANSWERS

Player FAQ

Here are answers to a few of the most common questions. If you don’t see your question here, start a Live Chat and we’ll help you directly.

How do I download and install the TXPoker app? ›
TXPoker is available via our official download links or in the app store. Visit our Home page on your device and follow the steps under “Get the App”. If you run into any issues, reach out via Live Chat and we’ll walk you through it.
How do deposits and withdrawals work? ›
We support a variety of payment methods, both online and in person. In the app, open the Cashier section to view available options. For in person deposits or withdrawals please see your local partner on our Partners page.
I forgot my password. What should I do? ›
Use the “Forgot Password” option on the login screen to request a reset link. If you no longer have access to your email, contact Live Chat so we can help you regain access.
Where can I see current promos and bonuses? ›
The latest promotions are listed on our Promos page and inside the app. Many offers are claimed directly via Live Chat — feel free to ask what you’re eligible for.
Is TXPoker only allowed in Texas? ›
TXPoker is only allowed within Texas state lines. Please review our Official Rules and Terms of Service for more information on location requirements.
How quickly will support respond? ›
Live Chat is staffed 24/7 and most conversations are picked up within a few minutes. Email replies are typically sent within 24 hours.